Code of Conduct
AbiaSMEMFB is committed to conducting business with the utmost level of integrity, transparency, and compliance with legal, ethical and regulatory standards. Our reputation and success as an organization is built upon this foundation as we strive to maintain our position as a leading organization both locally and internationally.
AbiaSMEMFB is committed to working with third-party vendors to promote responsible practices in general and throughout our operations. The Bank aims to ensure that all third-party vendors/ suppliers acknowledge its values and share its commitment to conduct business in an ethical, legal and socially responsible manner.
Whistleblowing Hotline
For reporting misconduct anonymously, call the hotline 0812716677, 09070366415 or send an email to whistleblowing@AbiaSMEMFB.com.
This Code of Conduct applies to all entities with whom AbiaSMEMFB does business with; these include suppliers, contractors, sub-contractors, consultants, service providers, agents, sub-agent or sub-representative and joint venture partners but for easy reference will be interchangeably called "Third Party Vendors", Third Parties" or "Suppliers" in this document.
Acknowledgement of Compliance
The undersigned has reviewed AbiaSMEMFB's Third Party Code of Conduct and understands that as a Third Party or as a sub-agent or sub-representative of such Third Party, commits to:
- Adhere to the AbiaSMEMFB's policies and standards of conduct included in the Third Party Code of Conduct.
- Seek guidance if the undersigned is ever in doubt as to the proper course of conduct.
- Use one of the options AbiaSMEMFB has made available to report any activities that the undersigned believes may be inconsistent with the law, or AbiaSMEMFB's Standards or policies.
- Ensure that any and all directors, managers, officers, employees, agents and representatives of the undersigned that provide services to Abia Microfinance Bank Limited have read and understood the AbiaSMEMFB's Third Party Code of Conduct.
